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Application CoB / Resiliency Risk Assessment, Planning and Testing Quality Assurance Analyst
Description:
Newly formed Global Business Resiliency organization within Global Operations & Technology Risk Management (OTRM) is seeking an experienced professional to serve in the role of Quality Assurance Analyst. The candidate will join a core team that is part of the organization leading Citi’s global business continuity reengineering program, which was recently launched to focus on taking CoB program to the next level of maturity. This aims to integrate business recovery, application recovery, data recovery, technology infrastructure recovery and supplier/vendor recovery as part of a holistic approach to continuity risk management and business resiliency.
Responsibilities:
• Perform quality assurance reviews of business resiliency plans (e.g. Business Impact Analysis, Business Recovery Plans), application recovery plans, test scripts and test results • Review of application CoB / resiliency risk assessment surveys, assessment responses, identification of any gaps as well as monitoring and reporting of correction actions through resolution or risk acceptance (e.g., gaps between validated business recovery requirements and actual technology recovery capabilities, document risk / cost tradeoffs decisions, etc.) • Responsible for project planning, specifically documentation and preparation, for large-scale Continuity of Business (COB) tests, coordination/execution of the test, and post test closure; working with other Technical Recovery Teams, Senior Business Sector Disaster Recovery Coordinators, and Application Development Teams. • Analyze, manage and resolve the most complex and highly variable issues with substantial potential impact • Support the implementation of common taxonomies and hierarchical business structure to enable quality assurance reviews, enhanced end-to-end assessment, planning, testing and management reporting • Provide in-depth and sophisticated analysis with interpretive thinking to define problems and d evelop innovative solutions • Assist in the development and/or refinement of integrated business and quality assurance review processes • Perform reviews (capacity, threat & vulnerability assessments, attestation, etc) and manage projects as directed. • Awareness of regional and local regulations and adherence to those standards, by strong interaction with the Risk Management team across other controls disciplines • Responsible for continual improvements and enhancements to the Testing Framework and Testing Program. • Support development of metrics to monitor organizational readiness
Qualifications:
• Bachelor's degree in a related field • Minimum 3-5 years of experience in Quality Assurance, IT Risk Management, Technology Disaster Recovery, and/or Vendor Management • Demonstrated leadership and adaptability when facing unique challenges encountered on projects • Strong analytical and problem solving skills with excellent follow-up and strong attention to d etail • Ability to prepare and present in-depth analyses and information for review with management • Proven ability to work independently in a fast paced multi-tasking environment • Excellent communications skills and influencing skills • Team player with strong conflict resolution and influencing skills • Proficient in using SharePoint & Microsoft Office products (Outlook, Word, Excel, PowerPoint, Project, Visio) • Good project management and well developed organizational abilities • Sound understanding of distributed operations and technology architecture • Takes responsibility and demonstrates ownership of issues demonstrating management control of delegated tasks
Rich Bower
The Judge Group, Inc.
12700 Park Central Drive
Suite 1915
Dallas, TX 75251
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Web: ****

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