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Job Details

Quality Manager

Location
Sloatsburg, NY, United States

Posted on
Jun 12, 2023

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**MEMBERS ONLY**SIGN UP NOW***. is searching for a top-notch Quality Manager to manage our daily quality-control operations and partners—and work to maintain and improve the overall quality of our products. This person, who will report to our Director of Rx Manufacturing & Fulfillment, will play a critical role in identifying opportunities to improve internal breakage metrics and implement sustainable solutions that will stand the test of time as we continue to scale our operation. With a dotted line to the Director of Optical Services and Quality, you will play an integral role in ensuring that our HQ partners are aware of and supporting all quality-related initiatives at our optical labs. Our ideal candidate has an optical manufacturing background, with experience in quality management systems and/or continuous improvement efforts. Sound like you? Read on.
What you’ll do:
Serve as a quality and optical subject-matter expert for internal and external partners
Oversee key production milestones and work with supervisors on corrective action plans if those milestones are missed
Create a robust, scalable training program for all quality processes to ensure we continue to deliver best-in-class quality to our customers while hitting our internal breakage targets and mitigating unnecessary costs
Measure key metrics against our internal quality standards, develop scorecards, and implement continuous improvement efforts focused on quality
Work with our Research team to create production process solutions that fail-proof our operations
Work with the Supply Chain team to ensure on-time deliveries do not occur at the cost of quality, and also that quality does not hinder on-time deliveries
Train, coach, and develop a team of quality-minded associates, teaching quality control processes and procedures and ensuring that quality is is a top priority for all employees
Who you are:
Equipped with 5 years of experience as an ABO-certified or New York-licensed dispensing optician—or the equivalent experience within optical manufacturing
Knowledgeable of quality standards and management, preferably within the manufacturing space
Adept at Excel
A self-starter who’s comfortable thinking—and working—both strategically and tactically (no hand-holding necessary!)
A team player who collaborates well across different job functions and teams
Excited to work at a fast-paced, high-growth company with a no-task-is-too-small attitude
Extremely organized and attentive to detail (almost—almost!—to a fault)
Some benefits of working at **MEMBERS ONLY**SIGN UP NOW***. for full-time employees:
Health, vision, and dental insurance
Life and AD&D Insurance
Flexible vacation policy
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear
And more (just ask!)
**MEMBERS ONLY**SIGN UP NOW***. requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. **MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity employer and will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy
, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
About Us:
**MEMBERS ONLY**SIGN UP NOW***. was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

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